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Terms of Service for The Edge

Effective Date: 01/30/2025
Last Updated: 01/30/2025

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Welcome to The Edge, a self-learning platform developed and operated by Ascend Now, Inc. (“Ascend Now,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of The Edge, including all related websites, applications, services, content, and features (collectively, the “Platform”).

By using The Edge, you (“you,” “your,” “User,” “Student,” “Educator,” “School,” or “Administrator,” as applicable) agree to these Terms. If you do not agree, you may not use the Platform.

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1. Eligibility and Accounts

1.1 Age Requirements

  • Users under the age of 18 must have consent from a parent, guardian, or authorized school representative.

  • Users under 13 (or the equivalent minimum age in their jurisdiction) may only access the Platform through a school or educational institution compliant with COPPA (Children’s Online Privacy Protection Act).

1.2 Account Creation

  • To use The Edge, you must register for an account with accurate, current, and complete information.

  • Schools may create bulk accounts on behalf of students. Administrators are responsible for ensuring proper permissions.

1.3 Account Security

  • You are responsible for maintaining confidentiality of your login credentials.

  • Ascend Now is not liable for unauthorized access resulting from lost or stolen credentials.

2. Educational Use and License

2.1 License Grant
Ascend Now grants you a limited, non-exclusive, non-transferable, revocable license to use The Edge for educational purposes only.

2.2 Restrictions

  • You may not copy, distribute, modify, reverse engineer, or resell any part of the Platform.

  • You may not use The Edge for commercial tutoring, resale, or competitive analysis without prior written consent.

2.3 Institutional Access
Schools are licensed on a subscription basis. Access is limited to the number of seats, users, or terms specified in their purchase agreement.

3. Privacy and Data Protection

3.1 Student Data

  • Ascend Now complies with FERPA (Family Educational Rights and Privacy Act) and COPPA for U.S. students, as well as GDPR for EU users.

  • Student data is processed solely for educational purposes and is never sold to third parties.

3.2 Data Ownership

  • Schools retain ownership of student records.

  • Ascend Now acts as a data processor and uses data only to provide, improve, and secure the Platform.

3.3 Parent and Student Rights

  • Parents/guardians may request access, correction, or deletion of their child’s personal data by contacting [Insert Contact Email].

  • Users have the right to opt out of certain data uses, subject to educational requirements.

3.4 Data Security

  • Ascend Now maintains industry-standard technical, organizational, and administrative safeguards, including encryption, AWS security protocols, and SOC 2 compliance.

4. User Conduct

You agree not to:

  • Upload, share, or transmit any unlawful, harmful, or offensive material.

  • Harass, bully, or impersonate others.

  • Interfere with Platform operations or security.

  • Attempt to access accounts or data not belonging to you.

Violation may result in account suspension or termination.

5. Content and Intellectual Property

5.1 Ownership

  • All Platform content, curriculum, software, logos, and trademarks are owned by Ascend Now or its licensors.

5.2 User-Generated Content

  • Students and educators may submit assignments, reflections, or uploads.

  • By submitting, you grant Ascend Now a limited license to host, display, and use the content solely for educational purposes.

5.3 Third-Party Content

  • The Platform may include links or integrations with third-party tools. Ascend Now is not responsible for external content or practices.

6. Payment and Subscriptions

6.1 Fees

  • Access to The Edge may be subject to subscription fees, payable under agreed terms with the school or individual purchaser.

6.2 Renewals and Cancellations

  • Unless otherwise stated, subscriptions automatically renew unless cancelled.

  • Schools must provide written notice [30 days] before renewal to terminate service.

6.3 Refunds

  • Refunds are issued only where required by law or explicitly agreed in writing.

7. Disclaimers and Limitations

7.1 Educational Disclaimer
The Edge is an educational support tool, not a substitute for accredited school instruction, professional counseling, or therapy.

7.2 No Warranty
The Platform is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for purpose, and non-infringement.

7.3 Limitation of Liability
To the fullest extent permitted by law:

  • Ascend Now shall not be liable for indirect, incidental, consequential, or punitive damages.

  • Direct liability is capped at the total fees paid by the institution or user in the preceding 12 months.

8. Termination

  • Ascend Now may suspend or terminate accounts that violate these Terms.

  • Schools may terminate institutional agreements per the contract terms.

  • Upon termination, users must cease using the Platform and delete any materials obtained unlawfully.

9. Governing Law and Dispute Resolution

9.1 Governing Law
These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to conflict-of-law principles.

9.2 Arbitration
Any dispute shall be resolved through binding arbitration under the American Arbitration Association (AAA) rules. Class actions are not permitted.

9.3 Venue
Arbitration will occur in [City, State], unless otherwise agreed.

10. Changes to Terms

Ascend Now may update these Terms at any time. Updates will be posted with a revised effective date. Continued use of the Platform constitutes acceptance of updated Terms.

11. Contact Information

For questions or requests regarding these Terms, contact:
Ascend Now, Inc.
+1 424 333 4047

pavan.sampath@ascendnow.info

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