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The Edge Privacy Policy

(Last Updated: Jan 2025). At The Edge by Ascend Now, we take your privacy and data security seriously. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.

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Information We Collect

We collect only the data necessary to provide personalized learning and support. This may include:

  • Student Information: Name, email, parent email (optional), country/state, module progress, assessment results, surveys, and participation data.

  • Teacher Information: Name, email, and platform activity.

  • School Administrator Information: Name, email, and account management activity.

We do not sell student or school data to third parties.

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How We Use Data

Data is used only to:

  • Provide access to The Edge learning platform

  • Track and support student learning progress

  • Generate anonymized insights and reports for schools

  • Improve platform performance and security

We never use student data for advertising.

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Compliance and Student Privacy

The Edge complies with major data privacy regulations:

  • FERPA: Student education records are protected, and schools retain ownership of student data.

  • COPPA: We obtain parental or school consent before collecting information from children under 13.

  • GDPR: For users in the EU/EEA, we follow GDPR requirements on consent, access, correction, and deletion of personal data.

  • CCPA: California residents have the right to know, delete, or opt out of data collection.
     

Data Security

We follow industry best practices to protect all personal information:

  • Data is encrypted at rest (AES-256) and in transit (TLS 1.2+).

  • Role-based access control ensures only authorized staff can view sensitive data.

  • Regular audits, vulnerability scans, and penetration tests keep our systems secure.

  • Incident response procedures are in place to notify schools promptly if a breach occurs.
     

Data Retention and Deletion

  • Student data is kept only while a school’s subscription is active.

  • Within 90 days of contract termination, all personal data is securely deleted.

  • Backup data is securely disposed of after three months.
     

Third-Party Services

  • We use secure, SOC 2–compliant providers such as AWS for hosting.

  • Vendors do not access production student data.

  • Any required vendor agreements include strict data protection clauses.
     

Student & Parent Rights

You (or your parent/guardian) may request to:

  • Access your personal information

  • Correct or update your data

  • Request deletion of your data

  • Limit further collection or use

Requests can be made through your school administrator or by contacting us directly.
 

Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

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